Frequently Asked Questions

When can I check-in? What time is check out?

Your room is available for check-in from 4pm, check-out time is before 11am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)

Do you have family rooms?

We have a choice of rooms for families

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us for special group rates

Does the hotel accommodate people with disabilities?

We have a number of adapted rooms and all public areas including reception, bar, restaurant and function rooms are wheelchair accessible. Reception desk is fitted with an induction loop for hearing impaired guests.

Does the hotel accept pets?

Only guide dogs are permitted in the hotel

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please view our website cookies, privacy and data use policy.

Do you have smoking rooms?

Does the hotel have internet access?

WiFi access available in public areas.

Do your bathrooms have bath or shower?

All bathrooms are en-suite with bath and shower